Case study: National bank branches
How a national bank recovered 6.7M+ in annual lost productivity
Across 5,000 branches nationwide, unreliable access was a small, recurring drag on employee time. Employees were leaving the branch to find the product they wantedto use. UNICORN's in-stall dispensers helped recover an estimated $6,720,000 in productivity annually.
$6.72M
Productvity recovered annually
5,ooo
Branches nationwide
10,000
Stalls
PARTNER
National retail bank
FOOTPRINT
5K branches nationwide
USE CASE
In-stall period product dispensers
UNICORN SOLUTION
In-stall access to high quality products
The Challenge
A small gap, multiplied across 5,000 branches
Branch teams are small and customer facing. When an employee has to leave the floor mid-shift to source a period product, that's lost time on the branch line, at the teller window, or away from a customer meeting.
At a single branch, that's a minor interruption. Across a network of 5,000 locations, it becomes a real, recurring cost.
The solution
Reliable access, built into every branch stall
The bank installed UNICORN dispensers in both stalls at each of its 5,000 branches nationwide. Employees no longer need to leave the branch, ask a coworker, or wait until a break to find what they need.
Cartridges are prefilled and swapped in seconds, so branch managers aren't managing a supply closet on top of everything else.
The Result
$6,720,000 recovered
in lost productivity
By removing the friction of unreliable restroom access, the bank recovered an estimated $6,720,000 in productivity annually across its branch network.
"I've had to text a coworker to cover for me while I ran to the CVS down the street. It's embarrassing and it takes 20 minutes out of my shift."
-Fortune 500 Bank Branch Employee